From the CXPA.org event page:
Food for thought combined with nourishment for the soul… that’s what this summer CX social and content-rich event promises to deliver! We’ve leveraged the survey feedback from our local CXPA professional community to cover today’s most important, relevant CX topics. Each will be discussed in a CX Champagne Roundtable led by a subject matter expert. We will rotate to a new topic every 15 minutes so attendees will reap the insight from all four topics, which are as follows:
- Translating CX data into business value
- Connecting the customer experience dots for senior leaders
- Building Customer Journey Maps that drive action and results
- Forming an overarching CX strategy that sticks
The evening will also offer lots of fun, food and drink, not to mention ample opportunity to meet and mingle with fellow CX practitioners. Plus, you’ll experience amazing views of downtown Boston including a unique perspective right into the famous Fenway Park.