PAST EVENT, NOT 2019
On March 6-9, 2018 I spoke in Salt Lake City at Qualtrics’ X4 Summit, one of the world's largest Experience Management events, on how to create a Self-Governing CX Ecosystem.
Attendees had the opportunity to learn from and network with top leaders around customer, employee, product, and brand experience. They heard two days of mainstage keynotes including Lin Manuel Miranda, Arianna Huffington, and Angela Duckworth, author of the best-selling book Grit. There were 100+ breakouts, and 50+ expert-led workshops.